FAQ's
What is Agarwood ?
Agarwood, also known as oud or agar, is a rare and highly prized aromatic resin that forms in the heartwood of certain species of trees belonging to the genus Aquilaria. These trees are native to various countries in Southeast Asia, including India, Bangladesh, Thailand, Cambodia, Vietnam, Indonesia, and Malaysia. The formation of agarwood is a result of a natural defense mechanism in the tree. When the tree is injured or infected by certain types of fungi, it produces resin as a protective response. Over time, this resin becomes denser and darker, eventually forming the characteristic dark and fragrant wood known as agarwood. The fragrance of agarwood is complex and distinctive, often described as rich, earthy, woody, and sometimes with hints of sweetness and spiciness. This unique aroma has made agarwood one of the most sought-after and expensive raw materials in the world of perfumery. Agarwood has a long history of use in various cultural and religious practices, particularly in regions like the Middle East, Southeast Asia, and parts of South Asia. It is used in the production of essential oils, incense, perfumes, and traditional medicines. Due to its high demand and limited availability, agarwood has become a valuable commodity, leading to issues of overharvesting and illegal trade. This has prompted conservation efforts and regulations to protect the endangered species of Aquilaria trees.
What are BENEFITS of Agarwood ?
- Aromatherapy and Relaxation:Agarwood is renowned for its distinctive and calming fragrance. Many people use agarwood essential oil or incense for relaxation, stress reduction, and to create a soothing atmosphere.
- Mood Enhancement:The aroma of agarwood is thought to have mood-enhancing properties. It is often used in perfumery to add depth and complexity to scents, and it is believed by some to have an uplifting effect on the mind.
- Spiritual and Meditative Practices: In various cultures, agarwood has been used in spiritual and religious ceremonies. It is believed to aid in meditation, prayer, and other contemplative practices by creating a conducive atmosphere.
- Aphrodisiac Properties: In some traditional systems of medicine, agarwood is considered an aphrodisiac and is used to enhance romantic experiences.
- Anti-Inflammatory and Analgesic: Agarwood has been used in traditional medicine for its potential anti-inflammatory and analgesic (pain-relieving) properties. It is believed to help alleviate various types of discomfort.
- Digestive Health: In traditional medicine, agarwood has been used to support digestive health. It may be used to alleviate symptoms like indigestion, bloating, and stomach discomfort.
- Respiratory Health: Agarwood is believed to have respiratory benefits and is sometimes used to address issues like coughs and congestion.
- Aid for Concentration and Focus:Some people believe that the fragrance of agarwood can enhance mental clarity, concentration, and focus.
- Aiding Sleep:The calming properties of agarwood may potentially help with insomnia or sleep-related issues.
- Skin Health:Agarwood oil is used in some skincare products for its potential benefits for the skin. It may help with issues like acne, inflammation, and dryness.
What products can be made from Agarwood?
- Agarwood Essential Oil: Agarwood essential oil is one of the most popular and valuable products derived from agarwood. It is obtained through a process of steam distillation or solvent extraction. This highly concentrated oil is used in perfumery, aromatherapy, and traditional medicine.
- Incense Sticks and Cones: Agarwood is often used as a key ingredient in high-quality incense. These can come in various forms, including sticks, cones, and coils. Agarwood incense is known for its rich, lingering fragrance.
- Perfumes and Fragrances: Agarwood is a prized ingredient in luxury perfumes and fragrances. Its distinctive scent adds depth and complexity to the final product. Agarwood-based perfumes are highly sought after for their unique olfactory profiles.
- Carvings and Artwork: Skilled artisans may carve intricate designs and sculptures from agarwood. These can range from small decorative items to larger artworks, showcasing the beauty of the wood.
- Jewelry: Agarwood beads and other jewelry items made from the wood are valued for their beauty and fragrance. They are often used in prayer beads and meditation aids.
- Chips and Flakes: Agarwood chips or flakes are small pieces of the wood that can be used in various ways. They may be burned as incense, soaked to extract essential oil, or used in crafting other products.
- Tea and Infusions: Agarwood tea is a rare and highly valued beverage in some cultures. It is made by steeping small pieces of agarwood in hot water, creating a fragrant and aromatic infusion.
- Medicinal Products: In traditional medicine, agarwood is used in various forms such as powders, tinctures, and balms. It is believed to have potential health benefits, including anti-inflammatory and digestive properties.
- Scented Soaps and Candles: Agarwood extracts or essential oil may be used in the production of scented soaps and candles, imparting a unique and luxurious fragrance.
- Room and Linen Sprays: Agarwood-based room and linen sprays are used to add a pleasing scent to living spaces, fabrics, and linens.
What is the History of Agarwood ?
- Ancient References: Agarwood has been mentioned in ancient Indian texts, including the Vedas, which are some of the oldest sacred scriptures of Hinduism. It was known as "Aguru" in Sanskrit.
- Use in Ayurveda: In Ayurvedic medicine, one of the world's oldest holistic healing systems, agarwood has been used for its potential therapeutic properties. It was believed to have benefits for mental clarity, meditation, and various health issues.
- Religious and Spiritual Significance: Agarwood holds spiritual significance in various Indian religions. It has been used in Hindu, Buddhist, and Jain religious ceremonies and rituals. Agarwood is associated with devotion, purity, and as an aid to meditation.
- Trade and Commerce: India played a prominent role in the historic agarwood trade. It was a major exporter of agarwood to the Middle East, China, and other parts of Asia. The demand for agarwood in ancient times contributed to the prosperity of trade routes.
- Cultural Symbolism: Agarwood has been mentioned in classical Indian literature and poetry. It is often used as a metaphor for rarity, beauty, and the sublime. The fragrance of agarwood is celebrated in Indian poetry and literature.
- Use in Perfumery: Agarwood has been a cherished ingredient in traditional Indian perfumery (attar making). It is blended with other natural oils to create complex and long-lasting fragrances.
- Art and Craft: Agarwood has been used by Indian artisans in carving and crafting. It is often used to create intricate designs and sculptures.
- Decline and Conservation: Due to overharvesting and illegal trade, many species of agarwood-producing trees in India have become endangered. Efforts have been made to protect and conserve these species through regulations and sustainable harvesting practices.
- Contemporary Uses: In modern India, agarwood continues to be valued for its aromatic properties. It is used in perfumery, incense, traditional medicine, and is also exported to international markets.
- Cultural Continuity: Agarwood's cultural and religious significance continues to be relevant in contemporary Indian society. It is still used in ceremonies, rituals, and as a valued aromatic substance.
How do I place an order?
- Step 1: Pick the product range of your choice.
- Step 2: Click on SHOP NOW.
- Step 3: Click on ADD TO BAG on the products you wish to purchase.
- Step 4: Click on PROCEED TO CHECKOUT.
- Step 5: Fill out your personal details required for the delivery of your order.
- Step 6: Choose a payment option most convenient to you.
- Step 7: Confirm & place your order.
Can I ship the products to an address that is different from my billing address?
Yes, you can do this by filling in your address as the 'Billing address', and the address you wish to ship it to, as the 'Shipping address'.
How do I know that my order is confirmed?
For all pre-paid orders, the confirmation status will be automatically updated in the ‘My Account’ section. If your chosen mode of payment is Cash On Delivery, you will get a call or an email from a Oudhify representative, on your registered contact details, asking you to confirm the order details. Once you have confirmed the same, the order will be processed immediately.
Do I have to have an account to place an order?
No, you can place an order using guest checkout without having an account. However, we strongly recommend making an account on our website to make your shopping experience swift and simple. This will also help you enjoy special benefits as well as share ratings and review our products as per your experience.
Can I order a product that is "Out of Stock"?
Unfortunately, products listed as "Out of Stock" are not available for immediate sale. However, we can notify you as soon as the product is back in the stock. Simply click on the product, once you are on the product page, you will see an option that says 'Notify Me' and enter your registered email address. We will send you a notification email as soon as the product is back in stock. Remember, this can only be done if you have a Oudhify account and are signed in at the same time.
How safe is it to use my Debit/Credit card or make an online payment on Oudhify?
All transactions at Oudhify Online are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Oudhify Online is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that we follow the best security practices adopted by major online vendor, where all payments are processed in real-time, for your security and immediate peace of mind. You can tell if your browser is in secure mode at “Checkout”, by looking for the padlock icon at the bottom corner or at the end of the address bar of your browser window.
Why was my order payment rejected?
There are various reasons why this may have happened ranging from validity of card/net banking details, insufficient funds in the account to technical difficulties. If you were recently issued a new card, some of the information may have changed. In that case, please confirm your credit card details and try again. Also, check that your name and address match the name and address on your current credit card.
I cannot complete my registration, what do I need to do?
Contact us, detailing the problem you have encountered. You can either email us on ([email protected]) or call us on (9874756053) and our Customer Care will be happy to assist you.
I forgot my password, what can I do?
If you have forgotten your password, you can request your password to be sent to the email address you have previously registered with us by clicking the Forgot Password link. You will be taken to a page where you can enter your email address and a temporary password will be sent to you. We strongly recommend that you change this at your earliest convenience.
How do I make changes to my order?
You can’t modify the order once it has been placed. We suggest you cancel the order and place a new order with your desired changes.
What if an item is out of stock?
If an item is out of stock, simply click on the product, once you are on the product page, you will see an option that says 'Notify Me' and enter your registered email address. We will send you a notification email as soon as the product is back in stock. If you are interested in purchasing it immediately, please use the ‘Store Locator’ to find a store near you and call to confirm if they have your desired product available.
What payment types do you offer?
For Domestic orders: You can pay for purchases using Cash on Delivery, Debit, Credit card, Net banking methods.For International Orders: You can pay for purchases using credit card (applicable to all countries) or debit card (applicable to select countries) only.